Job details
Henry Ford Health Care
Farmington Hills, MI, United States, MI
GENERAL SUMMARY Schedule: Full-Time, Monday-Friday Location: Farmington Hills, MI Be the welcoming face and vital first point of contact for our primary care clinic! As a Front Desk professional, you'll deliver exceptional customer service while managing critical administrative and clerical operations that keep our clinic running smoothly and our patients cared for. Create outstanding first impressions by warmly greeting patients and visitors, expertly checking them in and out, and efficiently gathering all necessary documentation to ensure a seamless patient experience. Master the art of accuracy by verifying and entering demographic information, obtaining and confirming authorizations and precertifications, processing medical record release requests, and expertly scheduling and confirming patient appointments. Drive financial operations by accurately entering, reviewing, and submitting daily charges for patient procedures and services, collecting co-payments, and meticulously reconciling all daily reports and deposits to ensure complete accuracy. Provide comprehensive administrative and clerical support that empowers your assigned area to deliver exceptional patient care. Company Description At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all. Qualifications EDUCATION/EXPERIENCE REQUIRED High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Medical office experience preferred
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Henry Ford Health