Job details
Ohio State Wexner Medical Center
OH
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Job Title: QGenda Scheduling Analyst - Radiology Department: Medicine | Radiology Business Operations Analyst who manages and oversees administrative functions of clinical operations for the Department of Radiology; manages and facilitates scheduling improvement projects and conducts radiologist scheduling duties for clinical areas within the department including outpatient sites; functions as liaison between Department leadership, central scheduling, IHIS, cadence team, third party vendor (QGenda) and division access leadership; creates and modifies physician templates and/or schedules for 200+ Radiology providers, trainees, and external contracted physicians and; ensures required and appropriate levels of provider coverage for both immediate need and long range planning; maintains accurate provider’s schedules for clinic time and/or call; ensures schedules are entered correctly in applicable scheduling systems; takes the lead with division schedule changes; maintains the appropriate block schedules, completes project work as assigned by the Associate Administrator. 50%: Utilizes scheduling/template software, takes the lead with creation/management of radiology clinical schedules which may include physician schedules and call schedules, maintains the block schedules, ensuring schedules are entered correctly in the appropriate scheduling system; in partnership with division leaders enters new/changes of schedule into system; leverages knowledge of provider expertise, physician availabilities and preferences, planned time off and historical patterns, to create schedules that meet the clinical obligations of the division; First line communicator with physicians on schedules/locations as well as issues/concerns regarding scheduling; primary resource for scheduling urgent or special request patients, and management of priority scheduling projects; escalates patterns and significant issues to Associate Administrator; Evaluates and monitors ongoing template changes to ensure compliance with revenue cycle management initiatives; Monitors day to day access availability utilizing prospective reporting metrics; May produce reports as directed; 30%: Works directly with QGenda or other scheduling software vendors to continuously improve and ensure scheduling processes are implemented efficiently into custom electronic scheduling software; Understands the technological solutions for hardware and software; Develops program related forms and/or participates in program planning, operational or review meetings; in addition to assisting with lean strategies related to scheduling and staffing by collecting and analyzing data; Utilizes continuous improvement strategies and is the content expert for individual faculty regarding scheduling software and processes; maintains statistics for the purpose of internal and external reporting; prepares data for presentations and reports; evaluates, identifies, and drives process and quality improvement; serves as revenue cycle management and access policy champion; provides education to applicable staff and monitors compliance; 15% Maintains database and assists leadership with analysis; Provides decision support related to manpower and staffing; Compiles reports to help formulate recommendations for scheduling protocols, manpower needs and usage, monitoring usage of sick time, meeting time, and other leave time; Coordinate and complete special projects as they relate to Qgenda, Workday, faculty and trainee schedule coverage; assists in departing physician process; 5% other duties as assigned. MINIMUM REQUIRED QUALIFICATIONS Bachelor's degree or equivalent experience. 2 years of relevant experience required. 2-4 years of relevant experience preferred. Additional Information: Location: Twelfth Ave, 395 W (0356) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability.
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Ohio State Wexner Medical Center